The Role of Information Technology Infrastructure Capability (ITIC) in Management

Authors

  • Hamed Gheysari Faculty of Management and HRD, University Technology Malaysia (UTM), 81310 Skudai, Johor, Malaysia Author
  • Amran Rasli Faculty of Management and HRD, University Technology Malaysia (UTM), 81310 Skudai, Johor, Malaysia Author
  • Parastoo Roghanian Faculty of Management and HRD, University Technology Malaysia (UTM), 81310 Skudai, Johor, Malaysia Author
  • Hamid Jebur Faculty of Computer Science and IS, University Technology Malaysia (UTM), 81310 Skudai, Johor, Malaysia Author

Keywords:

Information Technology, IT Infrastructure, IT Infrastructure Capability

Abstract

Information Technology Infrastructure Capability (ITIC) is said to play a significant role in management. As a significant
contribution to a firm’s long-term success, ITI has burst as a major antecedent of organizational performance. The
development of the basic ITI in management is therefore easily forgotten. Most managers think that the ITI is a separate
component of management, but ITI must be placed beside other parts such as finance, marketing, human resource and so on
in order to advance the managing. Yet, there is little research that focuses on how availability and use of ITI enable or
constrain management. To explore this, we conducted a study and described the availability of ITI and its use in management
efforts. In this study the ITI literature in management will be reviewed and furnished, theoretically, followed by posing
discussions on different aspect of ITI. A review on the role of Infrastructure commences in advance, and afterwards, the
concepts and components of ITI literature will be provided and it continues with ITIC. The paper finds that the literature
offers a comprehensive, yet fragmented, picture of ITIC in management and its improvement ways.

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Published

2012-06-30

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